Shipping policy

At PINK SULT, we ship all orders with DHL Express to ensure fast, secure, and reliable delivery.

GCC Countries (Saudi Arabia, UAE, Kuwait, Bahrain, Oman, Qatar)
We offer express shipping to all GCC countries.
Estimated delivery time: 2–5 business days
Shipping fees: Calculated automatically at checkout based on your location and order weight
A tracking number will be provided once your order is shipped

International Shipping

We offer worldwide shipping through DHL Express.
Estimated delivery time: 4–10 business days, depending on your country
Shipping fees: Displayed at checkout based on your shipping destination and order weight

Processing Time
Orders are processed and shipped on business days only (Sunday to Thursday)
Orders placed on weekends or public holidays will be processed the next business day

Customs and Duties
International orders may be subject to customs fees, import duties, or local taxes depending on your country’s regulations
These charges are the responsibility of the customer and are not included in the order total

Order Tracking

Once your order is shipped, you will receive an email with a DHL tracking number so you can monitor the delivery status of your package.
Estimated delivery time: 2–5 business days
Shipping fees: Calculated automatically at checkout based on your location and order weight
A tracking number will be provided once your order is shipped

International Shipping

We offer worldwide shipping through DHL Express.
Estimated delivery time: 4–10 business days, depending on your country
Shipping fees: Displayed at checkout based on your shipping destination and order weight

Processing Time
Orders are processed and shipped on business days only (Sunday to Thursday)
Orders placed on weekends or public holidays will be processed the next business day

Customs and Duties
International orders may be subject to customs fees, import duties, or local taxes depending on your country’s regulations
These charges are the responsibility of the customer and are not included in the order total

Order Tracking
- Once your order is shipped, you will receive an email with a DHL tracking number so you can monitor the delivery status of your package.