Privacy policy
Effective Date: [Insert Launch Date]
At PINKSULT, your privacy matters. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.pinksult.com (“Site”).
1. Personal Information We Collect
When you visit our Site, we automatically collect certain information about your device and interaction with the site, including:
- IP address
- Browser type and version
- Time zone and location data
- Pages viewed and referring URLs
- Cookies and other tracking technologies
Additionally, when you make a purchase, we collect personal information such as:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely via third-party gateways)
- Order history and customer support inquiries
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about orders and updates
- Provide customer support
- Personalize your shopping experience
- Send marketing emails and promotions (with your consent)
- Prevent fraud and secure our platform
- Analyze trends to improve our website and product offerings
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with trusted third parties for the following purposes:
- Shopify: Our store is hosted on Shopify Inc. They provide the e-commerce platform that enables us to sell our products. Your data is stored securely through Shopify’s data storage and payment systems.
- Payment Gateways: Your payment details are securely processed via Shopify Payments, PayPal, or other secure gateways. We do not store full card details.
- Shipping Providers: We share your shipping details DHL
- Marketing Services: If you opt into marketing emails, we may use third-party tools like Klaviyo or Meta (Facebook) Ads for email campaigns and retargeting.
- Compliance: We may share your data when required by law or to protect our rights and comply with legal obligations.
4. Cookies & Tracking
We use cookies to:
- Remember your cart and preferences
- Analyze site traffic and user behavior
- Enable secure checkout
- Deliver relevant ads through social media platforms
You can adjust your browser settings to disable cookies or delete them at any time, though some features of the Site may not function properly.
5. Your Rights
Depending on your location, you have the following rights:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can update or correct your personal information.
- Deletion: You may request the deletion of your data unless we are legally required to retain it.
- Opt-Out: You can opt out of marketing communications at any time by clicking "unsubscribe" in our emails or contacting us directly.
- Data Portability: You may request your information in a machine-readable format.
6. Data Security
We implement industry-standard security measures including SSL encryption, secure server environments, and limited access protocols to protect your personal information. While we strive to protect your data, no method of transmission over the Internet is 100% secure.
7. Third-Party Links
Our Site may contain links to external websites or platforms. We are not responsible for the privacy practices or content of those third-party sites. Please review their policies separately.
8. Children’s Privacy
PINKSULT does not knowingly collect or solicit personal information from individuals under the age of 16. If we learn that we have collected data from a child without proper consent, we will delete that information promptly.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal and operational reasons. The latest version will always be available on this page, and the effective date will be updated accordingly.
10. Contact Us
For more information about our privacy practices, or to make a request, please contact us at: